quality & consistent coffee training

The biggest factors in the success of our own business has been the quality & consistent coffee training and a focus on core business elements that directly contribute to business success.

These core hospitality elements comprise of factors such as:

• Food and Beverage (inc. coffee training)
• Quality Control (inc. staff training)
• The Ambience of an outlet.
• Business Culture (inc. staff management and retention).
• Your Customers & the Service you provide them.
• Behind the scenes, Internal Systems.

TO THE FIX

Using our proven formula for success we provide our clients with cost effective on site training. Our skills and knowledge ensure quality, technique and consistency is maintained through coffee trainingand customer service - whilst our methods, experience and comprehensive business consulting tools provide resultsin the ever challenging hospitality industry.

We know our methods and systems work because of a proven track record with our own cafe 'Two Cups' www.twocups.com.au. Operating since December 2006, we turned a profit in only our second month of trade, have received glowing reviews from local media as well as receiving statewide recognition and awards since opening.
And most importantly, retained our loyal customers! Courier Mail Lifestyle Awards
BEST BARISTA & BEST CAFE 2008 & 2009
To find out more about the awards click here.

IN THE KNOW

Because we own and operate our own outlet, we are extremely well placed to improve the vital performance and turnover of yours. We know the time constraints you have, so at the end of the day, the BIG questions that really count are:

• How much will it cost me? (the first consult is free)
• How much will it improve my overall profit margin?

THE COFFEE INDUSTRY

Second biggest trade commodity worldwide behind oil, employing 20 million people globally. With approximatley 500% margin on coffee, no business owner can afford to ignore the potential to profit in Brisbanes rapidly developing industry. However, there is no second chance at a first impression! So a great, consistant espresso coffee really pays off.

The results speak for themselves
Just 1kg extra per week = $20,000pa!

Let us help you implement and successfully operate the tools we've used to make our business such a success.

It is important to understand that the idea of these business elements is not what 'The Fix' is offering - these are not new concepts. The value for money in our product lies in our interpretation of these components and how we address them in our own successful outlet. It's these methods that we have implemented initially and use to this day to continue to grow our business.